As the face of business operations and interactions with employees and customers is changing significantly, the idea of putting people first is gaining significant traction among business owners and consumers in the industry. Perhaps the only way to ensure you can keep up with these changing trends and provide the people who interact with you with extensive value, is by focusing on a strategy that targets the experience and care of the person that is working with you.
Key Takeaways:
- Many nursing homes say that they offer person centered care, but to see if they really do, ask them to provide two examples of said care.
- Make sure that they allow their residents to do things that had personal meaning to them in the past instead of group activities geared towards nobody in particular.
- It is important to find out if the staff has what it takes when it comes to boosting the individual’s worth and self esteem.
“Person centered care is really about recognizing and validating the worth of a particular individual.”
